We are committed to meaningful engagement with the communities we serve and actively encourage you to get in involved and have your say.
We work with patients, carers, member GP practices, health and social care partners, voluntary sector organisations and others to ensure we commission the high quality services that meet the needs of local populations where they live.
- Surveys and consultations
- Focus groups, workshops, events
- Join your GP practice’s Patient Participation Group by contacting your practice
- Attend Governing Body Meetings (Our Governing Body)
- Contact your local Healthwatch – the independent national champion for people who use health and social care services. Local Healthwatch branches operate on the Isle of Wight, in Southampton, across Hampshire (and in Portsmouth).
- See our “groups you can join” section
- Follow our social media channels
- Apply to join a Citizens Panel
- To give a comment or compliment, raise a concern or complaint, contact our Patient Experience team
- planning and provision of services
- development and consideration of proposals for change in the way services are provided
- decisions affecting the operations of those services.
- Go out to where people are rather than expecting them to come to you and ask them how they want to be involved
- Promote equality and diversity and encourage and respect different beliefs and opinions
- Seek participation from people who may not experience fair and impartial healthcare and have poorer health as a result
- Talk to people about their experience of living with health conditions and use their knowledge to work together to improve services
- Provide clear and easy to understand information to make it easy for all to get involved, recognising that everyone has different needs. This includes working with advocacy services and other partners where necessary
- Take time to plan and budget for participation and start involving people as early as possible
- Be open, honest and transparent in the way you work, tell people about the evidence base for decisions, and be clear about restricted resources and other relevant limits. Where information has to be kept confidential, explain why
- Work as partners, keep talking and listening, provide information, support and training. Lead in a way so everyone can work, learn and improve together
- Review experience (positive and negative) and learn from it to continuously improve how people are involved
- Recognise, record and celebrate people’s contributions and give feedback on the results of involvement; show people how they are valued
Patient and public involvement groups