Introducing No Wrong Door

Click here to watch a visual representation of the no wrong door transformation.

What is No Wrong Door?

No Wrong Door (NWD) is what we are calling the adult community mental health transformation programme across Hampshire, Southampton, Isle of Wight, and Portsmouth.

Community means the geographical space in which people live and can include ethnicity, gender, occupation, or interests which can be important sources of support.

The NWD model recognises that mental health is also affected by quality of housing, employment, family and personal contacts, leisure and cultural activities, technological solutions, and other community resources such as green spaces. Mental health services will work together with the community to ensure that care can be provided locally, and that support can be received in several settings for multiple aspects of a person’s life.

We are also working to dissolve barriers between primary and secondary care, mental health and physical health, and health and social care, to deliver integrated, personalised, place based and well-coordinated care.

Who are the involved partners?

  • Southampton City Council 
  • NHS Portsmouth CCG
  • Hampshire county Council 
  • NHS Solent 
  • Andover MIND 
  • Hampshire Southampton and Isle of Wight CCG
  • Solent MIND 
  • NHS Southern Health 
  • NHS Isle of Wight 
  • South Central Ambulance Service 
  • Havant and East Hampshire MIND
  • Isle of Wight Council 
  • Portsmouth City Council  

*And many more.

We are keen to involve the opinions of people with lived experience of using mental health services in these areas. We have a co-production group who meet monthly to help us shape the decisions we are making concerning issues which are most important to you. Drop us a message if you would like to be involved in this group.

What is coming up next?

What has your experience been of mental health services in Hampshire, Southampton, Isle of Wight, or Portsmouth? We are trying to understand people’s experiences which will help us design what the new, transformed services should look like. Keep an eye out for surveys and invitations to engagement events in your local area.

There will also be an opportunity for community and voluntary sector groups to bid for grants as part of an advancing mental health equalities project. Get in touch with us to find out more.

Get in touch with us

If you have any questions or would like to get involved, send us an email on: This email address is being protected from spambots. You need JavaScript enabled to view it..

FAQs No Wrong Door 

No Wrong Door Team