Major incident status stood down following Storm Eunice disruption

At 10.28am (Saturday 19 February) Hampshire and Isle of Wight Local Resilience Forum (LRF) took the decision to down its major incident status for Storm Eunice. 

Emergency services, local authorities, National Highways and other voluntary and statutory agencies have been extremely busy responding to the disruption caused by the storm. 

Different agencies have dealt with a number of incidents over the last 24 hours in order to protect lives and ensure public safety, including fallen trees on national and local roads and railway lines, disruption to power supply and some structural damage to buildings. 

We know that this has impacted on many people within the two counties and would like to thank our communities for following the advice to keep themselves safe and their patience and understanding while we dealt with these. 

The major incident was declared on Thursday 17 February, which meant we activated our well-rehearsed plans to co-ordinate the multi-agency response to Storm Eunice. 

While this has now been stood down, we would ask you to keep following the latest weather and travel updates as a yellow weather warning remains in place for Hampshire and the Isle of Wight, with some strong gusts predicted which could hamper recovery efforts. 

Some localised power outages remain and network engineers continue to work to restore power to homes, and some train services remain impacted as rail engineers work to clear fallen trees and other storm-related debris. 

To report a power cut, you can call the 105 number, which will take you to your local electricity network operator. 

People can also keep up to date with power cuts using the Powertrack app: 

You can report trees fallen into a major road to National Highways and on local roads to your local authority. 

In an emergency, please dial 999 

Useful numbers 

In an emergency where there is a risk to life or property, dial 999

In a non-emergency, call 101

For urgent care advice and mental health support, call the NHS on 111 

To report a power cut, dial 105

For telephone service issues, call Openreach on 0800 023 2023

For water supply emergency, contact your water provider – Southern Water (0330 303 0368), South East Water (0333 000 0365), Portsmouth Water (02392 477999)

For gas-related emergencies such as a gas leak call 0800 111 999. 

You can report trees fallen into a major road to National Highways and on local roads to your local authority. 

Your local authority will also have information on services they run, such as waste collection and venue closures. 


Useful links 

Weather advice:
Weather warnings:
Flood warnings:
Power cuts map:
Emergency school closures:
Public transport advice:
Roads advice: National Highways
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