NHS Continuing Healthcare (CHC) is the name given to a package of care that is arranged and funded solely by the NHS for adults (aged over 18) who are not in hospital and have complex ongoing healthcare needs.
To be eligible for NHS Continuing Healthcare, your main or primary need for care must relate to your health. For example, people who are eligible are likely to:
- have a complex medical condition that requires a lot of care and support
- need highly specialised nursing support.
Find out more about NHS Continuing Healthcare
Call: 02380 725650
SOCCG Continuing Healthcare Team
Isle of Wight
If you are registered with a GP practice in the Isle of Wight, contact details are as follows:
Call: 01983 552470
Isle of Wight NHS Clinical Commissioning Group Continuing Healthcare Service
Isle of Wight
If you are registered with one of the following GP practices within Hampshire, contact details are as follows:
NHS Continuing Healthcare
Retrospectives and appeals
01329 228437 / 01329 228424
Fast Track applications
Given the time sensitive nature of Fast Track application, and to avoid any possible delays, please ensure all Fast Track applications are directed to the appropriate area team using the respective contact details provided below.South East Hampshire CHC
01329 228487 / 01329 228488 / 01329 228409 / 01329 228489 / 01329 228484
North East Hampshire CHC
Covering: Farnham, Aldershot, Fleet, Farnborough.
01329 228497 / 01329 228450 / 01329 228492
North and Mid Hampshire CHC
Covering: Basingstoke, Winchester, Alton, Bishops Waltham, Wickham, Andover.
01329 228491 / 01329 228463 / 01329 228493 / 01329 228471 / 01329 228469
South West Hampshire CHC
Covering: New Forest, Romsey, Lyndhurst, Lymington, Brockenhurst and Eastleigh.
01329 228453 / 01329 228466 / 01329 228410 / 01329 228470
Covering: Individuals with a Learning Disability across all four system areas.
01329 228420 / 01329 228441 / 01329 228490
If you meeting the criteria for a full assessment as a result of the checklist, you will be referred to the CCG. More information is available here.
Fast track assessments
If your health is deteriorating quickly and you are nearing the end of your life, you should be considered for the NHS CHC fast track pathway, so that an appropriate care and support package can be put in place as soon as possible.
Find out more about the fast track pathway in this helpful video from NHS England:
- CHC Information Booklets and Public Information Booklets
- Hampshire PA Finder
- Connect to support Hampshire
- Think Local Act Personal (TLAP)
- TLAP Social Care Jargon Buster
- Age UK
- European Network for Independent Living
- All Inclusive CICSocial care Institute for Excellence
- New easy read ‘Employing personal assistants toolkit’ booklets
If the dispute cannot be agreed locally through panel within the CCG, you may appeal the decision with NHS England. NHS England will compile a panel that will review the decision, the process and the evidence as appropriate to the appeal. If the decision made at this panel is not satisfactory, then you may complain to the Parliamentary and Health Service Ombudsman.
NHS-funded Nursing Care (FNC) is an NHS paid contribution to meet the nursing care element of your nursing home fees. FNC covers nursing care provided by a registered nurse, if you are permanently residing within a nursing home.
The NHS pays a fixed amount each week directly to your nursing home. The amount is set each year by the Department of Health and is reviewed each year. For 2021/22 the amount is £187.60 per week.
Although the usual NHS FNC assessment would involve a face-to-face meeting, due to COVID-19 some of our assessments are being completed virtually to help prevent the spread of the virus.
A personal health budget or a ‘PHB’ is an amount of money used to support your health and wellbeing needs, as agreed between you and your healthcare team.
The aim of a personal health budget is to give you more choice and control over the money spent on meeting your health and wellbeing needs.
Find out more about Personal Health Budgets in the video below from NHS England or on the NHS website.
The West Hampshire CHC Co-Production group has been working together to promote client engagement and co-production since 2018 with extremely positive results. Over the past year the group have been looking in detail at the CHC service and have identified key areas for improvement, including, access to accurate and up to date information, as well as improving the review process for those with Personal Health Budgets.
A wider Working Together Group was also set up in 2019 with the aim to expand collaborative working.This is a wider group for those who may not be able to attend monthly meetings and aims to increase shared learning and experiences of expert service users and carers. The working together group has been vital in providing feedback for information booklets and website information.
Find out more about these groups.