NHS Continuing Healthcare (CHC) is the name given to a package of care that is arranged and funded solely by the NHS for adults (aged over 18) who are not in hospital and have complex ongoing healthcare needs.
Care arranged as part of NHS Continuing Healthcare can be provided in a variety of different settings including care homes, hospices or in your own home.
To be eligible for NHS Continuing Healthcare, your main or primary need for care must relate to your health. For example, people who are eligible are likely to:
To be eligible for NHS Continuing Healthcare, your main or primary need for care must relate to your health. For example, people who are eligible are likely to:
- have a complex medical condition that requires a lot of care and support
- need highly specialised nursing support.
The NHS CHC process is set out in the National Framework for NHS Continuing Healthcare. The framework is written and produced by the Department of Health and Social Care and was revised in October 2018. It sets out the principles and processes of NHS Continuing Healthcare.
We understand that NHS Continuing Healthcare is a complex and highly sensitive area which can affect people at a very vulnerable stage of their lives. We are here to help. If you have any questions or concerns, please do not hesitate to contact our teams using the links below.
Find out more about NHS Continuing Healthcare
Find out more about NHS Continuing Healthcare
- On the NHS website.
- This useful video from NHS England describes more about the CHC process.
- NHS continuing healthcare and NHS-funded nursing care: public information leaflet.
- Age UK also has lots of information on their website.
Contact your local Continuing Healthcare team
Clinical Commissioning Groups (CCGs) are responsible for the Continuing Healthcare assessment process. If you are eligible for NHS Continuing Healthcare the CCG will fund, arrange and manage your package of care.
Southampton
If you are registered with a Southampton city GP practice, contact details are as follows:
Call: 02380 725650
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
SOCCG Continuing Healthcare Team
NHS Headquarters
Oakley Road
Southampton
SO16 4GX
Isle of Wight
If you are registered with a GP practice in the Isle of Wight, contact details are as follows:
Call: 01983 552470
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Isle of Wight NHS Clinical Commissioning Group Continuing Healthcare Service
Floor 2
County Hall
High Street
Isle of Wight
PO30 1UD
Hampshire
If you are registered with one of the following GP practices within Hampshire, contact details are as follows:
Email: In the first instance please email the service at This email address is being protected from spambots. You need JavaScript enabled to view it. or if your query is urgent please find below a list of contact details for our team.
Call: 02380 725650
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
SOCCG Continuing Healthcare Team
NHS Headquarters
Oakley Road
Southampton
SO16 4GX
Isle of Wight
If you are registered with a GP practice in the Isle of Wight, contact details are as follows:
Call: 01983 552470
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Isle of Wight NHS Clinical Commissioning Group Continuing Healthcare Service
Floor 2
County Hall
High Street
Isle of Wight
PO30 1UD
Hampshire
If you are registered with one of the following GP practices within Hampshire, contact details are as follows:
Email: In the first instance please email the service at This email address is being protected from spambots. You need JavaScript enabled to view it. or if your query is urgent please find below a list of contact details for our team.
NHS Continuing Healthcare
5th Floor
Civic Offices
Fareham
Hampshire
PO16 7AZ
Retrospectives and appeals
For all clients currently appealing a NHS CHC decision within Hampshire or currently in the process of completing a retrospective application.
01329 228437 / 01329 228424
01329 228437 / 01329 228424
Fast Track applications
Given the time sensitive nature of Fast Track application, and to avoid any possible delays, please ensure all Fast Track applications are directed to the appropriate area team using the respective contact details provided below.
South East Hampshire CHCCovering: Fareham, Gosport, Havant, Hayling Island, Waterlooville, Petersfield, Liphook, Bordon. This email address is being protected from spambots. You need JavaScript enabled to view it.
01329 228487 / 01329 228488 / 01329 228409 / 01329 228489 / 01329 228484
North East Hampshire CHC
Covering: Farnham, Aldershot, Fleet, Farnborough.
This email address is being protected from spambots. You need JavaScript enabled to view it.
01329 228497 / 01329 228450 / 01329 228492
North and Mid Hampshire CHC
Covering: Basingstoke, Winchester, Alton, Bishops Waltham, Wickham, Andover.
This email address is being protected from spambots. You need JavaScript enabled to view it.
01329 228491 / 01329 228463 / 01329 228493 / 01329 228471 / 01329 228469
South West Hampshire CHC
Covering: New Forest, Romsey, Lyndhurst, Lymington, Brockenhurst and Eastleigh.
HSICCGThis email address is being protected from spambots. You need JavaScript enabled to view it.
01329 228453 / 01329 228466 / 01329 228410 / 01329 228470
Learning Disabilities
Covering: Individuals with a Learning Disability across all four system areas.
This email address is being protected from spambots. You need JavaScript enabled to view it.
01329 228420 / 01329 228441 / 01329 228490
NHS Continuing Care for children and young people
Assessments for Continuing Healthcare
Support for Continuing Healthcare Clients
How to appeal a CHC decision
NHS-funded Nursing Care
Personal Health Budgets
NHS CHC Co-Production